Understanding Why Modernize Home Services Is Calling You-and What to Do Next

By Daniel RodriguezLast Updated April 21, 2025

Introduction: Why You’re Getting Calls from Modernize Home Services

If you’ve recently received a call from Modernize Home Services, you’re not alone. Many homeowners encounter calls after researching or expressing interest in home improvement projects. Modernize Home Services operates as a trusted connector between homeowners and qualified contractors across the United States, aiming to simplify the process of finding reputable professionals for renovations, repairs, and upgrades. Understanding why you’re being contacted and what to do next can help you make informed decisions and manage your contact preferences effectively. [5]

How Modernize Home Services Obtains Your Information

Modernize Home Services collects homeowner information primarily through online forms and project-matching tools. If you’ve recently filled out an inquiry about services such as roofing, windows, solar panels, HVAC, plumbing, or any other home-related project, you may have provided your contact details. These forms are often located on Modernize’s own website or through partner sites focused on home improvement. When you submit your phone number and project details, you consent to being contacted so that Modernize can connect you with contractors who fit your project needs. [4] [5]

The Purpose of These Calls: Connecting You with Qualified Contractors

The main reason Modernize Home Services calls homeowners is to facilitate connections with pre-screened, reputable contractors. Their process includes verifying your project requirements, confirming your interest, and matching you with up to four local service providers. This approach helps homeowners compare offers, ask questions, and select the best provider for their needs. Modernize operates in over 15 high-value home improvement categories, including windows, roofing, solar, siding, bathrooms, kitchens, and more. [1] [2]

What to Expect After Submitting Your Information

Once you submit a request for information or a quote, here’s what typically happens:

You may receive a call from a Modernize representative to verify your project details and confirm your interest.
Modernize may share your information with up to four local or national contractors who specialize in your requested service.
Contractors may contact you directly via phone, email, or sometimes text message to discuss your project, provide quotes, or schedule consultations.
Modernize may follow up to ensure you’ve been connected successfully and to gather feedback on your experience. [5]

This process is designed to streamline your search, reduce the time spent vetting providers, and help you make confident hiring decisions.

Managing Your Contact Preferences and Reducing Unwanted Calls

If you did not intend to request contractor contacts, or if you no longer wish to receive calls, you have several options:

Request removal directly: You can email Modernize at [email protected] or leave a voicemail with your request to be placed on their do-not-call list. They typically honor requests within one business day. [5]
Contact contractors individually: If you’ve already been matched with specific contractors, you should also ask each company to add you to their internal do-not-call list. Modernize may introduce you to multiple companies, so direct communication can further minimize unwanted contact.
Review form submissions: Double-check any websites or forms you’ve recently filled out regarding home improvement, as these are often the starting point for calls.
Understand consent language: Most forms include a Telephone Consumer Protection Act (TCPA) disclosure, notifying you that submitting your information authorizes follow-up calls or texts, even if you are on a national do-not-call registry. [5]

Taking these steps can help you regain control over your communications and ensure you are only contacted when you wish to be.

Alternative Ways to Find and Vet Contractors

If you prefer not to receive calls or would like to explore alternative methods for finding home improvement professionals, consider the following approaches:

Use local business directories: Many local government websites or chambers of commerce offer lists of licensed contractors.
Search trusted review platforms: Websites like the Better Business Bureau (BBB) and Angi (formerly Angie’s List) provide verified reviews and ratings for service providers. Always verify the legitimacy of any platform before submitting your information.
Ask for referrals: Friends, neighbors, or online community groups can offer recommendations based on firsthand experience.
Contact contractors directly: Visit the official websites of contractors you’re interested in and use their published phone numbers or contact forms to request service, rather than submitting your information to aggregator sites.

Each of these methods provides a different balance of convenience and control. Direct outreach can limit unsolicited calls, while aggregator services like Modernize offer faster connections and more options, but may result in multiple follow-ups.

Understanding the Role of Lead Generation in Home Services

Modernize Home Services is part of a growing trend in the home improvement industry-lead generation. Lead generation companies collect homeowner information and match it with contractors looking for new business. While this model increases efficiency for both parties, it can also lead to more frequent outreach, especially if you submit requests on multiple platforms. The industry as a whole is investing in better technology for lead verification, consumer engagement, and data privacy. [2]

Consumers should always read privacy policies, understand how their data will be shared, and use reputable platforms. If you have concerns about data use or privacy, reach out to the company’s customer service or consult their privacy statement for more details.

Frequently Asked Questions

Q: I never requested information-why am I being called? A: It’s possible your information was submitted accidentally, through a partner site, or by someone else. You can always contact Modernize to investigate and request removal.

Q: How do I know if a contractor is legitimate? A: Ask for licensing, insurance, references, and check with your local Better Business Bureau. Modernize claims to work with reputable providers, but it’s always wise to do your own vetting. [5]

Q: Can I stop all calls? A: You can request removal from Modernize’s call list, as well as any contractors that have already received your information. Federal law also allows you to register your number on the National Do Not Call Registry, but calls resulting from explicit consent (such as form submissions) may still occur.

Key Takeaways and Next Steps

Receiving a call from Modernize Home Services is usually the result of submitting an inquiry about a home improvement project. The company’s mission is to connect you with quality contractors, but you have full control over your participation. Review any forms you’ve completed, manage your contact preferences directly with Modernize and any matched contractors, and use alternative resources if you prefer a different approach.

If you need further assistance, you can contact Modernize by emailing [email protected] or by searching for their official website and customer service contacts. For more information about reputable home improvement services and contractor vetting, consider visiting the Better Business Bureau’s official website or searching for your local consumer protection agency.